Comparison
SelfServedAI vs Chatbase
Chatbase is the biggest name in the space, but its credit-based pricing makes costs hard to predict: every plan comes with a pool of credits, and different actions burn credits at different rates. SelfServedAI keeps it simple — a flat monthly price with a message allowance you can actually count.
Starting paid price
SelfServedAI: $19/mo
Chatbase: $40/mo (Hobby)
Pricing model
SelfServedAI: Flat price, clear monthly message allowance
Chatbase: Credit-based — features and messages consume credits at different rates
Free plan
SelfServedAI: Yes — build and embed a full assistant free
Chatbase: Limited free tier
Train on your website
SelfServedAI: Yes — paste your URL, we crawl and index it
Chatbase: Yes
Train on documents (PDF, text)
SelfServedAI: Yes
Chatbase: Yes
AI model
SelfServedAI: Anthropic Claude — answers grounded in your content only
Chatbase: Mixed models depending on plan
Setup time
SelfServedAI: Under 5 minutes, no code
Chatbase: Quick, but action/integration setup adds complexity
Cost at scale
SelfServedAI: Predictable — upgrade tiers with fixed prices
Chatbase: Up to $500/mo Pro tier for 40,000 credits
Competitor pricing and features based on publicly available information as of July 2026. Please verify current details on their site.
The bottom line
If you want deep third-party integrations and are happy managing a credit budget, Chatbase is a mature choice. If you want a support assistant trained on your content with a price you can predict, SelfServedAI gets you live in minutes for half the entry cost.
Try SelfServedAI free